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About Us
NPHQ is a groundbreaking National partnership of the public agencies, industry organizations, and private firms listed below. The program is in its 15th year and continues to be the only National program that brings public highway agencies and private industry together to combine their expertise and to cooperatively lead the advancement in highway quality, safety, and service to the highway users.
The leaders of NPHQ recognize that roadways have entered a new
era of relevance and service in our lives, transforming the public’s
need and expectations. No longer simply a means to move goods
to market and troops to their
stations, today’s roadways are as fundamental to our daily
lives as the roof over our heads and the wheels under our chassis.
Why?
Roadways supply mobility, and mobility is the cornerstone of access
to the American dream.
Today’s roadways provide an extraordinary service: They allow
each of us to choose the borders of our own communities. Whether
a child plays a championship soccer match 40 miles away, or a mother
goes online to order home delivery of treats from her faraway homeland,
roadways serve every corner of our customized community.
With all of that hope, business, and opportunity riding on our roads,
the roadway customer’s demand for safety and performance grows
ever higher.
The chief mission of the National Partnership for Highway Quality
is to advocate for the roadway customer’s demands -- for practices
and programs that ensure our highways operate at peak performance
now and into the nation’s bright future.
For more information, take a look at "America's
Roadway Program is in the Midst of a Transformation":
 PDF (1.9MB),  Text-only
As it prepared to complete another fiscal
year, the NPHQ Steering committee adopted a new Long
Range Plan which covers the five-year
period from 2004 to 2008. The goals contained in the new
Plan return NPHQ’s focus to emphasizing local State/Industry
Quality Partnerships; Project Partnering at all stages
of project delivery; work force training and certification;
improving
customer
involvement, service, and satisfaction in projects; recognition
of projects, products, and activities that exemplify the
elements of quality improvement promoted by the NPHQ program;
and communicating
and disseminating the technologies by which quality is
being advanced in the several States. These emphasis areas
pose
a broad front but the Steering Committee considers these areas
to be
the essential elements by which highway quality and customer
satisfaction can be advanced. Printed copies of this new
Long Range Plan will be available from the NPHQ office at a
later date.
NPHQ uses eight (8) graphs prepared and periodically updated
by FHWA as tools to measure the improvement in quality and customer
service of highways in the United States. (Read
More...)
State and National Transportation Quality Sites
Other Quality-Related Sites
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